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At dooleu Store, we aim to ensure customer satisfaction. If you are not fully satisfied with your purchase, you may request a return or refund under the conditions below:
Requests must be submitted within 30 days of receiving your order.
Items must be unused, undamaged, and in their original packaging.
For change-of-mind returns, customers are responsible for return shipping costs.
If the product is defective, damaged, or incorrect, we will cover the return shipping cost.
Refunds are issued to the original payment method.
Shipping costs are non-refundable.
Refunds may take 3–7 business days to appear after approval.
Email us at dooleubuhayrj5@outlook.com with:
Order number
Reason for return
Photos (if applicable)