Refund policy

Refund & Return Policy – dooleu Store

At dooleu Store, we aim to ensure customer satisfaction. If you are not fully satisfied with your purchase, you may request a return or refund under the conditions below:

Return Eligibility

  • Requests must be submitted within 30 days of receiving your order.

  • Items must be unused, undamaged, and in their original packaging.

  • For change-of-mind returns, customers are responsible for return shipping costs.

  • If the product is defective, damaged, or incorrect, we will cover the return shipping cost.

Refunds

  • Refunds are issued to the original payment method.

  • Shipping costs are non-refundable.

  • Refunds may take 3–7 business days to appear after approval.

How to Request a Return

Email us at dooleubuhayrj5@outlook.com with:

  • Order number

  • Reason for return

  • Photos (if applicable)